cmc88 Privacy Policy
cmc88 is committed to protecting the personal information of every user. This policy explains the types of data we collect, the purposes for which it is used, and your rights as a user of our platform.
Our Commitment
Your Data Protection Is Our Priority
cmc88 applies strict data security standards to ensure your information remains safe at all times.
SSL Data Encryption
All data transmitted between your device and cmc88 servers is protected with 256-bit SSL encryption. Your account information, transactions, and personal data cannot be intercepted by third parties.
Strict Access Controls
Your personal information can only be accessed by authorised cmc88 staff for operational purposes. We do not share your data with any external party without your consent. 🔐
No Data Sales
cmc88 does not sell, rent, or trade users' personal information to advertisers or third-party data brokers for any reason.
Minimal Data Collection
We only collect information that is genuinely required to manage accounts, process payments, and comply with international licensing requirements. No excessive data collection takes place.
Right to Update Information
You have the right to update, correct, or request deletion of your personal information at any time. Contact our support team to process any data-related requests. 📋
Secure Data Storage
Data is stored on servers protected by layered firewalls, real-time threat monitoring, and regular backups to ensure service continuity and record security.
This Privacy Policy is the official document governing how cmc88 handles the personal information of users on our platform. By registering an account or using cmc88 services, you agree to the terms set out in this policy. We encourage you to read this document in full carefully.
Section 01 Information Collected by cmc88
In the course of operating the platform, cmc88 collects several categories of information from users. This information is required to enable us to provide a safe, orderly service and to comply with the international licensing obligations placed on our platform.
The categories of information we collect include:
- Personal identity information: full name, date of birth, identity card number (MyKad) or passport, and nationality.
- Contact information: email address, mobile phone number, and residential address.
- Financial information: details of the payment methods used (Touch 'n Go eWallet, DuitNow, FPX, ShopeePay, crypto USDT/BTC/ETH), deposit and withdrawal history.
- Technical information: IP address, device type, operating system, web browser, and access log data.
- Gaming activity information: betting records, game history, account balance, and game preferences.
Important Note: Account registration at cmc88 is restricted to individuals aged 21 and above. All users are required to submit age verification during the registration process.
Section 02 Purposes of Data Use
Every piece of information collected by cmc88 is used for clear and legitimate purposes. We do not use user data beyond the scope stated in this policy without first obtaining your consent.
The primary purposes of data use include:
- Identity verification and the registration process for new user accounts.
- Processing deposits and withdrawals through supported payment methods.
- Operating 24/7 customer support services via live chat and email in Malay and English.
- Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements under international licensing.
- Detecting and preventing fraud, account misuse, and activities that violate the terms of service.
- Sending important notifications relating to accounts, promotions, and platform updates.
- Improving the user experience based on analysis of aggregated usage patterns.
Section 03 Disclosure to Third Parties
cmc88 understands the importance of data confidentiality and does not disclose users' personal information to external parties arbitrarily. However, there are limited situations where disclosure of data is necessary or required by law.
We may share your information in the following circumstances:
- Payment service providers that process financial transactions on our behalf, subject to strict confidentiality agreements.
- Regulatory authorities or law enforcement when required by a court order or applicable legal provisions.
- Licensed game technology providers that operate games on our platform, with only the minimum information necessary for technical operations.
- In the event of a business merger or acquisition, in which case you will be notified in advance.
cmc88 never sells or trades users' personal data to advertising companies, data brokers, or any third-party commercial entity.
Section 04 Data Security
cmc88 implements comprehensive technical and organisational measures to protect users' personal data from unauthorised access, loss, alteration, or unintended disclosure.
The security measures we implement include:
- 256-bit SSL encryption for all data communications between client and server.
- Two-factor authentication (2FA) for user account access.
- Real-time security threat monitoring and periodic access log audits.
- Enterprise-grade firewalls and intrusion detection systems.
- Regular data security training for all staff who handle user data.
- Tested and documented security incident response procedures.
While we take all reasonable steps to protect your data, no digital security system can guarantee absolute protection. Users are also advised to keep their account passwords confidential.
Section 05 Cookies and Tracking Technologies
The cmc88 website uses cookies and similar tracking technologies to improve the user experience and to allow platform functions to operate correctly.
The types of cookies we use:
- Essential Cookies: Required for basic functions such as login sessions, account verification, and security. These cookies cannot be disabled.
- Performance Cookies: Collect anonymous information about how users interact with the website for the purpose of service improvement.
- Preference Cookies: Store personal settings such as preferred language and display preferences for user convenience.
You can manage your cookie settings through your web browser. Please note that disabling essential cookies may affect certain platform functions.
Section 06 Data Retention and Deletion
cmc88 retains users' personal data for as long as the account is active and for a set period after account closure, in line with international licensing requirements and relevant anti-money laundering regulations.
Data retention periods:
- Active account data is retained for the duration the account remains active and for up to five years after account closure for regulatory compliance purposes.
- Financial transaction records are retained in accordance with the minimum requirements set by the licensing regulatory body.
- Technical access logs are retained for the period required for security and investigation purposes.
Once the retention period expires, data will be securely deleted or anonymised using approved procedures.
Section 07 User Rights Relating to Personal Data
As a cmc88 user, you have certain rights regarding your personal information. We respect and facilitate the exercise of these rights.
Your rights include:
- Right of Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You may request correction of any information that is inaccurate or incomplete.
- Right to Erasure: In certain circumstances, you may request deletion of your personal data, subject to regulatory retention obligations.
- Right to Restriction of Processing: You may request that we limit how we use your data in certain situations.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes.
- Right to Data Portability: You may request your data in a machine-readable format for transfer to another platform.
To make any data rights request, please contact the cmc88 support team via 24/7 live chat or email at [email protected]. We will process your request within a reasonable timeframe.
Section 08 Changes to the Privacy Policy
cmc88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, regulatory requirements, or relevant technological changes.
When material changes are made to this policy:
- A notification will be sent to the user's registered email address before the changes take effect.
- The date of the most recent update will be displayed at the top of this document.
- For significant changes, users may be asked to explicitly confirm their acceptance at the next login.
Continued use of the cmc88 platform after policy changes take effect will be taken as your agreement to the updated terms.
Section 09 Contact Us Regarding Privacy
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the cmc88 support team is ready to help.
Available contact channels:
- 24/7 live chat accessible directly through the cmc88 platform in Malay and English.
- Support email: [email protected] — we will respond to all privacy-related enquiries.
cmc88 takes every privacy enquiry seriously and will respond to your requests responsibly.
A Safe Platform for Malaysian Players
Start Playing with cmc88
With comprehensive data protection and local payment support, cmc88 provides a secure environment for every Malaysian player. Minimum deposit of only RM20 via Touch 'n Go eWallet, DuitNow, FPX, ShopeePay or USDT.